The BIG-IP appliance fails to boot. The BIG-IP Administrator needs to run the End User Diagnostics (EUD) utility to collect data to send to F5 Support. Where can the BIG-IP Administrator access this utility?
The EUD is a 33hardware-level diagnostic tool that runs outside of the TMOS operating system. Because it is used when the system cannot boot or is in a pre-boot state, it cannot be accessed via the GUI or management network. The administrator must connect physically via the serial Console Port to interact with the boot menu and initiate the hardware tests.
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