Exin ITIL – Foundation (v4) ITILFND Question # 31 Topic 4 Discussion

Exin ITIL – Foundation (v4) ITILFND Question # 31 Topic 4 Discussion

ITILFND Exam Topic 4 Question 31 Discussion:
Question #: 31
Topic #: 4

Which ITIL practice has a purpose that includes reducing the likelihood of incidents?


A.

Change control


B.

Continual improvement


C.

Problem management


D.

Service desk


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