Exin ITIL Foundation (V4) ITIL Question # 9 Topic 1 Discussion

Exin ITIL Foundation (V4) ITIL Question # 9 Topic 1 Discussion

ITIL Exam Topic 1 Question 9 Discussion:
Question #: 9
Topic #: 1

Which activity is part of the 'continual improvement' practice?


A.

Populating and maintaining the asset register


B.

Providing a clear path for users to report issues, queries, and requests


C.

Delivering tactical and operational engagement with customers


D.

Identifying and logging opportunities


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