Exin ITIL Foundation (V4) ITIL Question # 5 Topic 1 Discussion

Exin ITIL Foundation (V4) ITIL Question # 5 Topic 1 Discussion

ITIL Exam Topic 1 Question 5 Discussion:
Question #: 5
Topic #: 1

Which practices are typically involved in the implementation of a problem resolution?

1. Continual improvement

2. Service request management

3. Service level management

4. Change control


A.

1 and 2


B.

1 and 4


C.

3 and 4


D.

2 and 3


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