Exin ITIL® Foundation ITIL-F Question # 83 Topic 9 Discussion

ITIL-F Exam Topic 9 Question 83 Discussion:

Question #: 83

Topic #: 9

What do customer perceptions and business outcomes help to define?

The value of a service

Governance

Total cost of ownership (TCO)

Key performance indicators (KPIs)

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Actual exam question for Exin ITIL-F exam by Sable89200 at Aug 3, 2025, 12:00:00 AM

Chosen Answer: A B C D
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