Exin ITIL® Foundation ITIL-F Question # 54 Topic 6 Discussion

Exin ITIL® Foundation ITIL-F Question # 54 Topic 6 Discussion

ITIL-F Exam Topic 6 Question 54 Discussion:
Question #: 54
Topic #: 6

Which is the correct definition of a customer facing service?


A.

One which directly supports the business processes of customers


B.

A service that cannot be allowed to fail


C.

One which is not covered by a service level agreement


D.

A service not directly used by the business


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