Exin ITIL® Foundation ITIL-F Question # 3 Topic 1 Discussion

Exin ITIL® Foundation ITIL-F Question # 3 Topic 1 Discussion

ITIL-F Exam Topic 1 Question 3 Discussion:
Question #: 3
Topic #: 1

Which of the following are the MAIN objectives of incident management?

1. To automatically detect service-affecting events

2. To restore normal service operation as quickly as possible

3. To minimize adverse impacts on business operations


A.

1 and 2 only


B.

2 and 3 only


C.

1 and 3 only


D.

All of the above


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