An organization completes a limited pilot of an internal AI assistant used by HR to respond to employee benefits queries. Pilot metrics show strong engagement, stable uptime during business hours, and no material compliance findings. When reviewing the transition from pilot to enterprise rollout, the Steering Committee identifies unresolved dependencies that extend beyond system performance. Specifically, the handoff documentation does not define which function is accountable for maintaining institutional knowledge, how responsibility transfers during organizational changes, or which authority owns decision-making during service disruptions outside standard operating windows. The committee concludes that while the system is technically viable and well-received, approving scale would introduce unmanaged risk due to unclear ownership, escalation authority, and long-term control structures. Which validation category addresses the absence of formally defined accountability, ownership, and decision authority required to safely transition an AI system from pilot use to enterprise operation?
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