Corrective actions are steps taken to address and rectify existing deviations or issues. These actions often lead to change requests to ensure systems align with organizational policies or frameworks.
Why This is Correct:
Corrective actions inherently involve changes to existing processes, configurations, or systems to address gaps or issues.
Why Other Options Are Incorrect:
A. Preventive actions: Aim to avoid issues, not correct existing ones.
B. Inspection: Identifies issues but doesn’t directly result in change requests.
C. Defect repair: May lead to changes but is typically specific to fixing defects, not broad corrective actions.
References:
EC-Council emphasizes the importance of corrective actions in managing deviations, aligning them with the need for formal change management processes.
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