The client devices that connect to your network include a mix of dual-band 802.11n and 802.11ac, single-band 802.11b/g/n, and some 802.11a/g/n. Your access points are configured with the same SSID on both the 2.4 and 5 GHz bands. The APs are also configured to prioritize client connectivity to 5 GHz.
How does an AP perform band steering to encourage clients to use 5 GHz?
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