Prior to meeting with the customer for the first time, you should do which of the following?
A.
Decide which vendor they will benefit most from.
B.
Research the customer as much as possible. Try to understand what their business is, who their customers are, and any other information you can find regarding product lines and recent press announcements.
Before engaging with a customer, it's crucial to conduct thorough research to understand their business operations, objectives, and challenges. This preparation allows you to tailor your approach and solutions to their specific needs.
Key aspects to research include:
Business Model:Understand the core services or products the company offers.
Customer Base:Identify the primary customers or clients they serve.
Recent Developments:Review recent press releases, news articles, or announcements to stay informed about any significant changes or initiatives.
This proactive approach demonstrates professionalism and a genuine interest in the customer's success, fostering trust and facilitating more productive discussions.
[Reference: CWDP-305 Official Study and Reference Guide, Chapter on Wireless Design Process, , ]
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