The administrator should modify the /etc/hosts file and change the db.example.com entry to 192.168.20.88 to address the issue. The /etc/hosts file is a file that maps hostnames to IP addresses on Linux systems. The file can be used to override the DNS resolution and provide a local lookup for hostnames. The dig output shows that the DNS returns the IP address 192.168.20.88 for the hostname db.example.com, which is the correct IP address of the system. The grep output shows that the /etc/hosts file contains an entry for db.example.com with the IP address 192.168.20.89, which is the wrong IP address of the system. This can cause a conflict and prevent the system from being accessed by the hostname. The administrator should modify the /etc/hosts file and change the db.example.com entry to 192.168.20.88, which is the correct IP address of the system. This will align the /etc/hosts file with the DNS and allow the system to be accessed by the hostname. The administrator should modify the /etc/hosts file and change the db.example.com entry to 192.168.20.88 to address the issue. This is the correct answer to the question. The other options are incorrect because they either do not modify the /etc/hosts file (modify the /etc/network file and change the db.example.com entry to 192.168.20.88 or modify the /etc/network file and change the db.example.com entry to 192.168.20.89) or do not change the IP address to the correct one (modify the /etc/hosts file and change the db.example.com entry to 192.168.20.89). References: CompTIA Linux+ (XK0-005) Certification Study Guide, Chapter 12: Managing Network Connections, page 378.