A user finds a USB device and plugs it into a laptop. The laptop does not detect the USB device. Which of the following is the most likely cause of this issue?
If a USB port is disabled in the BIOS or device manager, the system won’t detect devices connected to it. This is the most likely cause if nothing happens when a USB device is inserted.
“Hardware ports can be disabled via firmware settings or device policies, which prevents detection of peripherals.” — CompTIA ITF+ Hardware Troubleshooting
Correct answer: A
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