The CompTIA troubleshooting methodology is clearly outlined:
"Once a theory of probable cause has been established, the next step is to test that theory."
Testing confirms whether the identified potential cause is correct before proceeding with action planning, repairs, or documentation.
[Reference: CompTIA ITF+ FC0-U71 Official Study Guide, Chapter 10 – Troubleshooting Methodology., , ]
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit