Customer date of birth is an example of information that a company would ask employees to handle in a sensitive manner. Sensitive information is any information that can identify or relate to a specific person, such as name, address, phone number, email, social security number, date of birth, etc. Sensitive information can also include financial, medical, legal, or personal records of a person. Sensitive information should be handled with care and confidentiality by employees to protect the privacy and security of the customers and the company. Employees should follow the company’s policies and procedures for handling sensitive information, such as encrypting, locking, shredding, or disposing of it properly. References : The Official CompTIA IT Fundamentals (ITF+) Study Guide (FC0-U61), page 205.