Comprehensive Detailed Explanation:A Service Level Agreement (SLA) defines the expectations, requirements, and metrics for third-party services, including response times and responsibilities during an event. Here’s an overview of each option:

A. BIA (Business Impact Analysis)

Explanation: BIA is used to assess potential impacts of disruptions to business operations, but it does not specify third-party response requirements.

B. DRP (Disaster Recovery Plan)

Explanation: DRP provides recovery procedures for internal systems and services but does not directly establish third-party obligations.

C. SLA (Service Level Agreement)

Explanation: SLAs set clear expectations for third-party services, including response times, performance metrics, and specific requirements during incidents. SLAs ensure accountability for external providers during critical events.

D. MOU (Memorandum of Understanding)

Explanation: An MOU defines general terms and intentions between parties but lacks the specific performance metrics required in an SLA.