ABusiness Impact Analysis (BIA)is the correct document thatidentifies critical servicesand definesRecovery Point Objectives (RPOs)andRecovery Time Objectives (RTOs). It helps organizations determine the impact of downtime and the maximum tolerable outages for business functions.

Disaster recovery plan (A)uses the information from the BIA.

Playbooks (C)are tactical and focus on specific incidents.

Backup plans (D)support BIA but don ' t define RPO/RTO themselves.