A network technician notices that most of the company's network switches are now end-of-life and need to be upgraded. What should the technician do first?
Comprehensive and Detailed Explanation From Exact Extract:
Before any change is implemented, it must bedocumentedas part of change management procedures. This ensures transparency, review, and tracking.
FromQuentin Docter – CompTIA A+ Complete Study Guide:
“Documenting a change is the first step in change management. This includes defining the scope, purpose, impact, and implementation plan before approval or scheduling.”
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