An administrator is investigating a technical outage. The management team wants information that includes the summary of the outage and actions taken. Which of the following documentation should the administrator provide?
Comprehensive and Detailed Explanation From Exact Extract:
Anincident reportsummarizes what happened during an outage, the timeline, the actions taken, and the resolution, which is exactly what management typically requests post-incident.
FromQuentin Docter – CompTIA A+ Complete Study Guide:
“Incident reports document the events of an IT issue or outage, including detection, response, and resolution. They are crucial for post-incident review and management accountability.”
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