The correct answer is D. Restart the device .
According to CompTIA A+ Core 1 220-1201 objectives under Mobile Devices and Security:
Warning messages like this can be caused by malicious pop-ups or temporary software glitches . Restarting the device is the safest and quickest first step to clear temporary processes, refresh the system, and remove transient malware or pop-up overlays.
This approach addresses the issue without risking data loss or unnecessary downtime.
Why the other options are incorrect:
A. Force close all running applications: May help if a specific app is causing the pop-up, but restarting achieves this more reliably and fully resets background processes.
B. Replace the tablet with a newer device: Unnecessary and costly for a potentially temporary software issue.
C. Reset the device to default settings: This is a last-resort action, as it erases personal data and settings; it is not the first step.
[References:, CompTIA A+ Core 1 (220-1201) Exam Objectives – Mobile Devices: “Given a scenario, troubleshoot mobile device issues including pop-ups, malware warnings, and temporary system glitches.” , Mike Meyers’ CompTIA A+ Certification Guide, 13th Edition, Chapter on Mobile Device Troubleshooting.]
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