The correct answer is B. Change the resolution .
According to the CompTIA A+ Core 1 220-1201 objectives, troubleshooting display issues involves checking the display settings, including resolution, scaling, and orientation. When a projector is only showing part of a laptop screen:
The most common cause is that the laptop’s output resolution does not match the projector ' s native resolution. If the laptop is set to a resolution larger than what the projector supports, only a portion of the screen is visible.
The technician should first adjust the laptop ' s resolution to match the projector’s native resolution before attempting other options like extending or mirroring the desktop.
Why the other options are incorrect:
A. Extend the desktop : This is only used if the user wants to have two separate screens (dual monitors), not to fix partial display issues.
C. Mirror the desktop : Mirroring duplicates the laptop display but does not solve issues caused by resolution mismatch.
D. Switch the input source : Necessary only if the projector is on the wrong input, but the problem here is a partial display, not no display.
[References:, CompTIA A+ Core 1 (220-1201) Exam Objectives – Hardware: “Given a scenario, troubleshoot problems related to displays including resolution and projector issues.” , Mike Meyers’ CompTIA A+ Certification Guide, 13th Edition, Chapter on Display Devices., , , , , , ]
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