While browsing the internet, a customer sees a window stating antivirus protection is no longer functioning Which of the following steps should a technician take next? (Select two).
When encountering a warning about antivirus protection malfunctioning, the first step should be to isolate the computer from the network to prevent potential spread of malware. Updating the endpoint protection software is also crucial to ensure the latest virus definitions and security features are in place to effectively identify and remove the threat.
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