CompTIA A+ Certification Core 2 Exam 220-1102 Question # 143 Topic 15 Discussion

CompTIA A+ Certification Core 2 Exam 220-1102 Question # 143 Topic 15 Discussion

220-1102 Exam Topic 15 Question 143 Discussion:
Question #: 143
Topic #: 15

A user is experiencing the following issues with Bluetooth on a smartphone:

•The user cannot hear any sound from a speaker paired with the smartphone.

•The user is having issues synchronizing data from their smart watch, which is also connected via Bluetooth.

A technician checked the Bluetooth settings, confirmed it is successfully paired with a speaker, and adjusted the volume levels, but still could not hear anything. Which of the following steps should the technician take next to troubleshoot the Bluetooth issues?


A.

Restart the smartphone.


B.

Reset the network settings.


C.

Unpair the Bluetooth speaker.


D.

Check for system updates.


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