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CIW Network Technology Associate 1D0-61C Question # 17 Topic 2 Discussion

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CIW Network Technology Associate 1D0-61C Question # 17 Topic 2 Discussion

1D0-61C Exam Topic 2 Question 17 Discussion:
Question #: 17
Topic #: 2

Gwen works for a small company where she has been asked to find a cost-effective option for providing comprehensive customer service. The finance, technical support, sales and customer service departments all need to share information about their customers. Gwen is considering adoption of a customer relationship management (CRM) application. Which of the following would be the most cost-effective solution?
A.

She can purchase a new server, then create and maintain the CRM in-house.

B.

She can outsource all customer service so the company can focus on product development.

C.

She can contract with a cloud service provider to host the CRM that her company’s employees can access.

D.

She can hire a programmer to develop and maintain the CRM specific to her company’s needs, then have a service provider host the application.

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Actual exam question for CIW 1D0-61C exam by Echo8618 at Aug 2, 2025, 12:00:00 AM

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