Before shutting down any Cisco collaboration device (such as an IP phone, video endpoint, or codec) for replacement, it is essential toback up the configuration. This ensures that all custom settings, including user profiles, network configurations, and service settings, are preserved and can be quickly restored on the replacement device.
This backup minimizes downtime and avoids manual reconfiguration errors during the swap process.
[Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) – Maintenance and RMA Procedures, ===========]
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