Cisco Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) 500-445 Question # 2 Topic 1 Discussion

Cisco Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) 500-445 Question # 2 Topic 1 Discussion

500-445 Exam Topic 1 Question 2 Discussion:
Question #: 2
Topic #: 1

Which two ways are departments configured? (Choose two.)


A.

Departments, once created, cannot be deleted from ECE.


B.

Each department has 14 types of resources available for use.


C.

Departments cannot be created in the ECE console if integrated with PCCE, and they can only be created in PCCE.


D.

Departments can be created in the ECE console if integrated with PCCE, and they can be imported from SPOG.


E.

Departments can be created in the ECE console if integrated with PCCE, and they can be imported from ECE Gadget.


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