The primary operational driver is to reduce the need for manual intervention during failures, which translates to:
Faster recovery times
Consistency in troubleshooting
Improved service reliability
While minimizing app downtime (B) is a goal, it is a result of reducing human-required failure recovery. Option C is a business process goal, and D is an architectural challenge, not an operational driver.
This aligns with CCDE v3.1's “Network Architecture Principles” for building operationally resilient networks.
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