A (Financial and governance models): In the Define Strategy step, it's crucial to establish financial frameworks and governance structures that will guide the use of cloud services. This includes determining budgeting approaches (CapEx vs. OpEx), compliance, policy enforcement, risk management, and ownership of IT resources.

Governance models also define roles, responsibilities, and accountability for managing cloud services across the organization.

Other options explained:

B: Business alignment is important but comes after strategic governance and financial planning.

C: Due diligence is typically performed during vendor selection or migration readiness.

D: Contingency planning is part of exit or risk management phases, not the initial strategy step.

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