To create an account for CLI access to an access point for troubleshooting, the WLC must be configured to allow user access with the capability to make changes. The ReadWrite User Access Mode enables an engineer to have full read and write access to the AP’s configuration via the CLI, which is necessary for performing troubleshooting tasks. References: CCNP Enterprise Wireless Design ENWLSD 300-425 and Implementation ENWLSI 300-430 Official Cert Guide.
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