The tracert command is used to determine the route taken by packets across an IP network. When a user reports that an external web page is not loading, while other resources are accessible, it suggests there might be an issue at a certain point in the network path to the specific web page. The tracert command helps to diagnose where the breakdown occurs by displaying a list of routers that the packets pass through on their way to the destination. It can identify the network segment where the packets stop progressing, which is valuable for pinpointing where the connectivity issue lies. References := Cisco CCST Networking Certification FAQs – CISCONET Training Solutions, Command Prompt (CMD): 10 network-related commands you should know, Network Troubleshooting Commands Guide: Windows, Mac & Linux - Comparitech, How to Use the Traceroute and Ping Commands to Troubleshoot Network, Network Troubleshooting Techniques: Ping, Traceroute, PathPing.

•tracert Command: This command is used to determine the path packets take to reach a destination. It lists all the hops (routers) along the way and can help identify where the delay or failure occurs.

•ping -t: This command sends continuous ping requests and is useful for determining if a host is reachable but does not provide path information.

•ipconfig /all: This command displays all current TCP/IP network configuration values and can be used to verify network settings but not to trace a network path.

•nslookup: This command queries the DNS to obtain domain name or IP address mapping, useful for DNS issues but not for tracing network paths.

References:

•Microsoft tracert Command: tracert Command Guide

•Troubleshooting Network Issues with tracert: Network Troubleshooting Guide