CIPS recognises that agreement can be reached without formal negotiation by using alternative influence-based approaches. Accommodating involves one party yielding to preserve relationships or progress. Persuasion uses communication, reasoning, and influence to shape the other party’s views and decisions. Problem solving focuses on jointly identifying solutions that address both parties’ needs. These approaches are particularly useful where relationships are important or power is balanced. Team management, psychodynamic management, and validation of reporting are not recognised CIPS agreement-reaching approaches within commercial negotiation theory. The ability to choose the correct approach enhances negotiation effectiveness and relationship outcomes.
[Reference: CIPS L4M5 Commercial Negotiation (CORE), 2nd edition – LO 3.2: Persuasion, problem solving, and alternative agreement-reaching approaches., , ]
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