Customer satisfaction measures will not be needed because the company pursues a low price strategy for competitive advantage.

The proportion of seats that are occupied on flights could be a suitable measure for the internal business process perspective.

The number of new flights to different destinations could be a suitable measure for the learning and growth perspective.

The number of on time take-offs could be a suitable measure for the internal business process perspective.

Non-financial objectives will be met as a result of financial objectives being achieved.

A survey of passengers could be a suitable measure for the customer perspective.