CIMA Managing Finance in a Digital World E1 Question # 70 Topic 8 Discussion
E1 Exam Topic 8 Question 70 Discussion:
Question #: 70
Topic #: 8
When implementing a new IT system and according to the theory of Kotter, Schlesinger and Sache, which of the following is a benefit of using participation as a way of overcoming resistance to change?
A.
Involving user expertise will encourage commitment.
B.
Compromise will overcome resistance.
C.
Conflict is dealt with in an orderly fashion.
D.
Understanding the benefits will lead to acceptance.
Chosen Answer:
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