Your current setup of utilization automatically subtracts PSA Holidays from the total number of hours defined in a resource's "Work Calendar." How can utilization be configured so Holidays are not automatically subtracted?
A.
Go to App Launcher > navigate to "PSA Administration" > select "Schedule Utilization" > Navigate to the Information section > set "subtract holidays from total hours" to false
B.
Go to Ag£ Launcher > navigate to "Configuration Groups" > select "Utilization" > select "subtract holidays from total hours" > set to false
C.
Go to Ag£ Launcher > navigate to "Utilization Calculation" > select the calculation you want modified > set "subtract holidays from total hours" to false
Understanding Utilization Calculation and Holidays
TheUtilization Calculationprocess considers various factors, including work calendars and holidays.
Thedefault behavioris to subtract holidays from the total work hours when computing utilization. This is controlled by theConfiguration Option:"subtract-holidays-from-total-hours = true".
If the company does not want PSA to subtract holidays automatically, this setting must be changed tofalse.
How to Change This Setting
Step 1:Open theApp Launcherin Salesforce.
Step 2:Navigate toConfiguration Groups.
Step 3:Select"Utilization"from the list of configuration groups.
Step 4:Locate the option"subtract holidays from total hours".
Step 5:Set this value tofalseand save changes.
Why This Works?
By setting"subtract holidays from total hours"tofalse, PSA will stop deducting holidays from the available hours in the resource’s utilization calculation.
This is useful for companies that manage leave differently, such as through aglobal PTO projectinstead of deducting from standard hours.
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