To associate the Avaya Call Park and Page snap-in to an Avaya Workplace Client, you need to perform the following key configuration steps:
Add a Service Profile: A Service Profile is a set of parameters that defines the features and capabilities of a user or device in System Manager. You need to create a Service Profile for the Call Park and Page snap-in, under Users > User Management > Service Profiles. In the Service Profile, you need to specify the name, type, domain, and SIP Entity of the Call Park and Page snap-in. You also need to enable the Call Park feature and configure the Call Park activation and deactivation feature codes1
Configure a Call Park activation and deactivation feature code: A feature code is a numeric sequence that activates or deactivates a specific feature on Communication Manager. You need to configure a Call Park activation and deactivation feature code on Communication Manager, using the change feature-access-codes command. The Call Park activation feature code allows a user to park a call on a specified extension, while the Call Park deactivation feature code allows a user to retrieve a parked call from any extension2
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