ASQ Certified Six Sigma Black Belt CSSBB Question # 55 Topic 6 Discussion
CSSBB Exam Topic 6 Question 55 Discussion:
Question #: 55
Topic #: 6
Which of the following decision-making styles promotes distributed participation, equalization of power, productive controversy, cohesion, involvement, and commitment?
Consensus is the decision-making style that best promotes distributed participation, equalization of power, productive controversy, cohesion, involvement, and commitment. In Six Sigma team management, consensus does not mean that every team member gets exactly what he or she wants. Instead, it means the team works through differences openly, considers multiple viewpoints, and reaches a decision that all members can support and commit to implementing. This approach is especially important in cross-functional Black Belt teams, where success depends on collaboration across departments, subject-matter perspectives, and different levels of authority. Consensus supports stronger buy-in because people are more likely to support decisions they helped shape. It also improves decision quality by allowing constructive disagreement and surfacing concerns before implementation. A subgroup approach can fragment the team, consultative styles may still centralize authority, and transactional approaches focus more on exchanges than shared ownership. In Six Sigma project environments, consensus is valuable because it strengthens commitment to action, encourages participation, and helps build durable alignment around project decisions. Therefore, the correct answer is Consensus.
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