The correct answer is C. Process control measurements . In the CSSBB material, appraisal costs are defined as the costs associated with measuring, evaluating, or auditing products or services to ensure conformance to standards and requirements. The detailed appraisal-cost checklist includes items such as inspection and test , in-process inspection , laboratory testing , equipment calibration , and test reporting , all of which are measurement- and evaluation-related activities. Process control measurements fit this category because they are used to assess current process output or performance against requirements.
By contrast, quality planning is a prevention cost, because planning is intended to prevent defects before they occur. The CSSBB prevention-cost list explicitly includes planning and design reviews . New product review and design evaluation testing are more closely aligned with early design/prevention activities than with routine appraisal of conformance. Since appraisal costs focus on checking, measuring, and verifying quality, process control measurements is the best CSSBB-based answer.
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