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ASQ Certified Six Sigma Black Belt CSSBB Question # 20 Topic 3 Discussion

ASQ Certified Six Sigma Black Belt CSSBB Question # 20 Topic 3 Discussion

CSSBB Exam Topic 3 Question 20 Discussion:
Question #: 20
Topic #: 3

A hospital is preparing for a survey for a certification process by an accreditation body. Administration has provided hospital managers with a list of items that the assessors will be asking about. Which of the following analysis tools should management use as part of their preparation for this assessment?


A.

Failure mode and effects analysis (FMEA)


B.

Root cause analysis (RCA)


C.

Gap analysis


D.

Measurement system analysis (MSA)


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