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Apple Service Fundamentals Exam SVC-19A Question # 14 Topic 2 Discussion

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Apple Service Fundamentals Exam SVC-19A Question # 14 Topic 2 Discussion

SVC-19A Exam Topic 2 Question 14 Discussion:
Question #: 14
Topic #: 2

Which of the following expresses empathy rather than sympathy?
A.

I feel so sorry for you. I bet you feel disappointed.

B.

Poor you! You must feel awful.

C.

Oh, what a pity! This must make you feel disappointed.

D.

I am sorry this happened to you. I can see why you may be disappointed

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Actual exam question for Apple SVC-19A exam by Nova5618 at Aug 2, 2025, 12:00:00 AM

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