A user’s personal Mac updated to the latest version of macOS last week. Their work Mac doesn’t show the update as available. Why isn’t the update available on the user’s work Mac?
A.
The organization’s MDM solution deployed a bootstrap token to the Mac.
B.
The organization’s MDM solution is deferring updates.
C.
The user is signed in with a personal Apple Account.
D.
The user doesn’t have an Administrator account on the Mac.
MDM solutions can defer macOS updates (e.g., for 90 days) to ensure compatibility with organizational software. This explains why the work Mac lags behind the personal Mac.
Option A: Bootstrap tokens enable MDM features, not deferrals.
Option C: Personal account sign-in doesn’t block updates.
Option D: Admin rights aren’t required to see updates.
Option B: Correct—MDM deferral is common in managed environments.References: Apple Support - "MDM software updates" (support.apple.com/HT204142).
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