A user migrated to their new iPhone using a Mac backup of their old iPhone. The user reports their Health and Activity data is missing. Why is the Health and Activity data missing?
A.
The user deselected Health and Activity data when they backed up their iPhone.
B.
Health and Activity data isn’t backed up when backing up to a computer.
C.
The user restored from an unencrypted backup.
D.
The user deselected Health and Activity data when they restored their backup.
Health and Activity data on an iPhone is sensitive and tied to the Health app, which includes information like steps, workouts, and medical records. When backing up an iPhone to a Mac, this data is included only if the backup is encrypted. An encrypted backup, created using a password in Finder (macOS Catalina and later) or iTunes (older macOS versions), securely stores Health and Activity data alongside other sensitive information like saved passwords. If the user restored from an unencrypted backup, Health and Activity data would not be included, as unencrypted backups exclude this data by design for privacy reasons.
Option A is incorrect because the backup process doesn’t allow selective exclusion of Health and Activity data during creation; it’s an all-or-nothing inclusion with encryption.
Option B is incorrect because Health and Activity dataisbacked up to a computer if the backup is encrypted.
Option D is incorrect because the restore process doesn’t offer an option to deselect specific data types like Health and Activity; the backup either includes it (if encrypted) or doesn’t (if unencrypted).This behavior is consistent across iOS versions, including iOS 18 in 2025. For official confirmation, refer to Apple’s support article "What does iCloud back up?" (support.apple.com/HT207428) and "Back up iPhone using your Mac" (support.apple.com/HT201352), which note that Health data requires encryption.
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit