You received a support ticket where the user claims that nothing happens when they click the button to complete a task. You confirm that the user is assigned to the task.
What is a possible reason for this problem?
A.
The user was not in the user group configured for the process model security.
B.
The process report that drives the runtime database does not have security set properly.
If a user claims that nothing happens when they click a button to complete a task, a possible reason could be that the button was not configured to submit the form. This configuration is essential for triggering the form submission action, which in turn can complete the task or initiate further processes. Without this setup, clicking the button will not result in any action.References
Appian Documentation: Configuring Buttons in Interfaces
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