A flexible supply chain strategy is designed to respond quickly and efficiently to changing market conditions and customer needs. Providing the highest-quality service aligns well with a flexible supply chain strategy, as it requires the ability to adapt to customer demands, handle customization, and ensure quick response times. This level of service often necessitates a supply chain that can pivot rapidly and handle variability without sacrificing quality, making flexibility a critical component.
References
Chopra, S., & Meindl, P. (2016). Supply Chain Management: Strategy, Planning, and Operation. Pearson.
Lee, H. L. (2004). The Triple-A Supply Chain. Harvard Business Review, 82(10), 102-113.
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