Unresolved conflicts from the sales and operations planning (S&OP) process typically require senior management resolution. This outcome is necessary to ensure that strategic decisions align with the overall business goals and objectives. Key aspects include:

Strategic Alignment: Senior management ensures that the resolution aligns with the company's strategic objectives and priorities.

Authority and Accountability: Senior leaders have the authority to make final decisions and are accountable for the outcomes, providing clear direction.

Resource Allocation: They can allocate resources and make trade-offs between conflicting demands to balance supply and demand effectively.

Cross-functional Coordination: Senior management can facilitate cross-functional coordination and communication, ensuring that all departments work towards a common goal.