Given uncertainty about the centers’ content and size, the user-needs survey must accurately capture community needs. Option C (pretest the questionnaire for workability) is the most critical factor, ensuring questions are clear, relevant, and effective before full deployment. The APA’sAICP Certification Exam Content Outline(2022), under “Research and AssessmentMethods,” states, “Pretesting a survey for workability is the most critical step when there is uncertainty, ensuring the questionnaire accurately captures needed data.” Option A (interview length) is a practical concern but less critical. Option B (follow-up time) addresses response rates, not survey design. Option D (avoid redundancy) is important but secondary to ensuring overall workability. TheCPC Study Manual(2024) confirms, “Pretesting is essential in user-needs surveys to ensure clarity and effectiveness,” supporting option C.