A company is developing a customer communication platform that uses an AI assistant powered by an Amazon Bedrock foundation model (FM). The AI assistant summarizes customer messages and generates initial response drafts.
The company wants to use Amazon Comprehend to implement layered content filtering. The layered content filtering must prevent sharing of offensive content, protect customer privacy, and detect potential inappropriate advice solicitation. Inappropriate advice solicitation includes requests for unethical practices, harmful activities, or manipulative behaviors.
The solution must maintain acceptable overall response times, so all pre-processing filters must finish before the content reaches the FM.
Which solution will meet these requirements?
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