The following programs are part of the Alcove Health Plan's utilization management (UM) program:
Preventive care initiatives
A telephone triage program
A shared decision-making program
A self-care program
With regard to the UM programs, it is most
Preventive care initiatives include immunization programs but not health promotion programs.
Telephone triage program is staffed by physicians only.
Shared decision-making program is appropriate for virtually any medical condition.
Self-care program is intended to complement physicians' services, rather than to supersede or eliminate these services.
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