ACMP Global Certified Change Management Professional CCMP Question # 43 Topic 5 Discussion
CCMP Exam Topic 5 Question 43 Discussion:
Question #: 43
Topic #: 5
The change project aims at growing market shares for division X. Over the past weeks customers have been indicating that they are not ready for the new product line. What do you need to do to decrease the speed of change?
If customers indicate lack of readiness, the change manager mustadjust executionof the plan. This may involveslowing rollout, extending training, or revising communicationsuntil readiness increases. ACMP stresses flexibility during execution, making real-time adjustments based on feedback and adoption data. Modifying readiness assessment (B) is retrospective, not corrective. Feedback mechanisms (A) and measurement (D) are tools for detection, not immediate corrective action. Therefore,execution adjustmentsare required to align with stakeholder readiness.
(Reference: ACMP Standard, Process Group 4 – Execute; Activities: Monitor adoption and adjust implementation as required based on readiness feedback.)
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