Whileprocess simulationis a powerful tool, it is typically usedafter modeling and analysis, not during the initial information gathering phase. In contrast, interviews, audits, and observations are foundational techniques used tocollect data and understand current practicesbefore simulation is even considered.
“Initial data gathering methods for process analysis include interviews, direct observation, document analysis, and auditing. Simulation is applied later during validation or scenario testing phases.”
– ABPMP CBOK®, Chapter 4 – Process Analysis
[Reference: ABPMP CBOK®, Chapter 4 – Process Analysis, , ]
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