Process design should start afteranalysis and benchmarking, which provide data about the current state, reveal gaps, and offer insight from industry standards. This ensures the design isfact-based and strategically aligned.
“Process design begins once adequate insight is gained from analysis and benchmarking. This ensures that improvements are data-driven, feasible, and aligned with strategic goals.”
– ABPMP CBOK®, Chapter 5 – Process Design
Key inputs to process design include:
Process maps
Performance data
Best practices
[Reference: ABPMP CBOK®, Chapter 5 – Process Design, ]
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